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DeloitteEmployer profile

Analyst- Learning Delivery- Hyderabad

Location not specified · 1–4 yrs

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Experience
1–4 yrs
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
12 Jan 11

About this role

Summary

 Position Summary

Role: Learning Delivery - Process Specialist (Analyst)

This role is part of the USI Learning Delivery team. This is a client and stakeholder management position which requires excellent verbal and written communication skills to work effectively with a diversified group of internal clients at all levels.

What It Involves

  • Serving the USI Talent Learning and Development (L&D) teams for the planning and delivery of learning programs which cater to the learning needs and requirements of different businesses – Audit, Advisory, Tax, Consulting and Enabling Areas
  • Acting as an advisor and a consultant to the clients, scheduling periodic connects with stakeholders to evaluate SLAs and areas of development
  • Interacting, networking and partnering with various internal teams for the delivery of a learning session.
  • Working with empaneled/authorized external vendors when required

Work you’ll do

You will perform all or a combination of any of the following activities:

  • Talent L&D (Clients/Stakeholders from the USI Talent L&D Teams)
  • Periodic connects with the Talent L&D team for the planning and execution of the learning programs
  • Support the team lead in SLA management
  • Set expectations with the Talent L&D team, negotiate on the timeliness if necessary, and inform in case of delays
  • Evaluate new processes added to the portfolio and prepare RACI accordingly
  • Periodic reporting of learner and program metrics, dashboards etc.
  • Perform root cause analysis to find gaps and identify solutions
  • Process:
  • Requires proficiency in process excellence in terms of SOP, checklists and FAQ documents for primary activities and other tasks if required
  • Program delivery management with ownership and accountability of all program related tasks and sub-processes
  • Multi-tasking, attention to detail and adherence to timelines
  • Gain understanding and experience on various learning platforms like NextGen, SABA etc.
  • Team:
  • Support team members and team lead(s) with all program-related tasks, ensure task completion as per SLA timelines with accuracy
  • Ensure effective utilization of working hours with proper prioritization of work
  • Build a connect with team members and share knowledge, tips, best practices.
  • Perform quality checks on tasks and reports before they are submitted to the client
  • Continuous collaboration effort towards common business goals

Qualifications Required

  • 1-4 years of relevant work experience
  • Excellent verbal and written communication skills
  • Ability to analyze data, identify key findings and create executive summaries
  • Proficient with MS Office: MS Excel (Advanced level preferred) and PowerPoint
  • Attention to detail, and timelines, ability to prioritize and multi-task & time management.
  • Works effectively with diverse group of internal clients at all levels of the organization
  • Proven track record of synthesizing data and presenting results and recommendations to leadership

Timings- 9AM-6 PM/11 AM-8PM

Location-Hyderabad

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 181474

Skills

Human Resources
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