The purpose of the role is to create exceptional product architectural design for the existing and new products and enable delivery teams to provide exceptional client engagement and satisfaction.
Do
Develop architectural designs for the new and existing products
Define product requirements and design needs by displaying complete understanding of product vision and business requirements
Understand market- driven business needs and objectives; technology trends and requirements to define architecture requirements and strategy
Create a product-wide architectural design that ensures systems are scalable, reliable, and compatible with different deployment options
Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one
Analyze, propose and implement the core technology strategy for product development
Conduct impact analyses of changes and new requirements on the product development effort
Provide solutioning of RFPs received from clients and ensure overall product design assurance as per business needs
Collaborate with sales, development, consulting teams to reconcile solutions to architecture
Analyse technology environment, enterprise specifics, client requirements to set a product solution design framework/ architecture
Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology
Define and understand current state product features and identify improvements, options & tradeoffs to define target state solutions
Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps
Validate the solution/ prototype from technology, cost structure and customer differentiation point of view
Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem
Tracks industry and application trends and relates these to planning current and future IT needs
Provides technical and strategic input during the product deployment at the client site
Support Delivery team during the product deployment process and resolve complex issues
Collaborate with delivery team to develop a product validation and performance testing plan as per the business requirements and specifications.
Identifies implementation risks and potential impacts.
Maintain product roadmap and provide timely inputs for product upgrades as per the market needs
Enable Delivery Teams by providing optimal delivery solutions/ frameworks
Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor
Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results
Identify technical, process, structural risks and prepare a risk mitigation plan for the product
Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams
Leads the development and maintenance of enterprise framework and related artefacts
Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams
Ensure optimal Client Engagement
Support pre-sales team while presenting the entire product design and its principles to the client
Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed
Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor
Competency Building and Branding
Ensure completion of necessary trainings and certifications
Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research
Develop and present a point of view of Wipro on product design and architect by writing white papers, blogs etc.
Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits
Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external)
Mentor developers, designers and Junior architects for their further career development and enhancement
Contribute to the architecture practice by conducting selection interviews etc
Team Management
Resourcing
Anticipating new talent requirements as per the market/ industry trends or client requirements
Hire adequate and right resources for the team
Talent Management
Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
Build an internal talent pool and ensure their career progression within the organization
Manage team attrition
Drive diversity in leadership positions
Performance Management
Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
Ensure that the Performance Nxt is followed for the entire team
Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Delivery teams
Review of architectural process deployment in engagements, escalation management, issue resolution
Pre-sales team
For solutioning and architectural design purpose
Holmes engineering and roll out
For automation purpose
Talent Transformation Team, Competency Group
Plan and support delivery of Technical Trainings, knowledge sharing
HRBP
For hiring and managing resources
Finance
Revenue / budgets
Talent acquisition team
Recruitment
External
Vendors/ Partners
For strategic alignment and partnerships, training
Industry forums
Best practices, market intelligence, knowledge sharing
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends within own ecosystem - Expert
Market Intelligence - Deep specialized understanding of the ecosystem practice, overall market & competition and nuances of delivery in that domain - Master
Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Expert
Leveraging Technology - In-depth knowledge of and mastery over ecosystem technology that commands expert authority respect - Master
Technical knowledge - Complete understanding of technology and infrastructure used for product creation and cyber risks involved, architectural designs and principles - Expert
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
Behavioural Competencies
Strategic perspective
Technology Acumen
Innovation
Problem Solving approach
Managing Complexity
Client centricity
Execution excellence
Change agility
Passion for results
Nurturing people
Executive presence
Deliver
No.
Performance Parameter
Measure
Product design and development
CSAT, quality of design/ architecture, FTR, delivery as per cost, quality and timeline, POC review and standards
Capability development
% trainings and certifications completed, mentor technical teams, Thought leadership content developed (white papers, Wipro PoVs)