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About this role

Responsibilities:

- Analyse and resolve network hardware and software connectivity issues.

- Installing, configuring, and troubleshooting Wireless access points and controllers.

- Perform network infrastructure remote monitoring and management using SolarWinds network monitoring tool.

- Respond to incoming tickets, troubleshoot, and escalate, if necessary.

- Network trends analysis for capacity planning and proactive fault finding.

- Root cause analysis of network syslog and documentation.

- Work with TAC as and when required

- Good Knowledge and hand-on with Network administration

- Good Hands-on wireless technology with experience on Extreme & Cisco

- Should have extensive knowledge of switching/Routing

- Performance tuning and Bandwidth monitoring

- Maintain and support services/hardware’s under network team responsibility.

- Contribute to documentation, review standards and operational procedures

- Troubleshooting the issues on different network platforms LAN, Wireless

- Provide RCA of the major incidents/problems

- Candidate should be flexible to work in 24*7 rotational shift

Qualifications Required:

Strong Knowledge in Network administration processes and concepts.

Bachelor’s degree in computer science, Information Systems, or related field

The following certifications are a plus: CCNA, CCNP,ITIL V3 or ITIL V4

Technology SDLAN (CISCO SDA) , CISCO DNAC, CISCO ISE, BIG IP , DDI and SDWAN – CISCO

Experience and troubleshooting in routing (OSPF / BGP routing protocols), VPN and Wireless

Highly experienced with Wired/wireless networking and network security

Knowledge of Tools like LogicMonitor, Solarwinds, Thousand eyes, CISCO Spaces

Good Knowledge of Security Technologies.

Degree/Degree in IT / Computer Science / related discipline.

Desired:

Routing and Switching skills.

Hands on experience in Cisco 7500, 7206, 2600, 1700 series routers and 2900, 3900,3750 Catalyst switches. Wireless WLC 5500, 5520, 2500, 4400 and 3504 series , Access points and Meraki device.

Should have a knowledge of Wireless Networking

Should have knowledge on 802.1x flow , Guest Wireless , TACACs

Should have hands on experience on WLCs and WAPs and must possess good troubleshooting skills.

Should be aware of NAC solution flow

Should have hands on experience on following WLCs: RFS 4000 WLC, V2110 WLC, NX9600, 7500 5500 , VX 9000 series

- Should have hands on experience on following WAPs : AP302W , AP360i/e , AP460C, AP 500 , 310 series

- Document the WLAN's architecture, design, and layout, including protocols and standards used, as well as configuration.