ABBEmployer profile
Service Sales Specialist
Location not specified · 5–83.3 yrs
Experience- 5–83.3 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 13 Apr 23
About this role
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
You will be working as Service Sales Specialist and will be part of Motion Business Area for Service Division based in Mumbai, India. In this role you will be reporting to Service Sales Manager and will be responsible for driving service sales within a designated market in accordance with strategy. Building long term customer relationships and managing resolution to specific customer needs and issues. Identifying and developing service sales opportunities.
Your responsibilities
- Creating and maintaining effective long-term customer relationship by understanding customer needs for their total satisfaction
- Identifying key customers and developing sales plans in relation to the market potential and ABB's offer in terms of services and products
- Focusing on promotional activities to support value proposition like seminars, workshop and site audits
- Preparing offers in coordination with the back end technical expert team. Ensuring appropriate technical and financial aspects of offers, including prices and trading conditions
- Participating in promotional and marketing campaigns promoting modern methods of remote customer support from ABB's portfolio of digital maintenance services
- Promoting service products through existing CP network or identify experienced SI’s. Verifying the installed database
- Diploma/BE/BTECH in Electrical or Electronics Engineering
- Minimum 5 years of professional experience with background in Drives industry
- Can be good professional from EPC / System Integrator and many competitors in Drives
- Good and adequate knowledge on MV drives, LV Drives Cabinets business and knowledge in cement, steel or process industry will be an advantage
- Must be capable to promote service sales through existing CP’s or by appointing new CP / SI
- Skills like customer orientation and ability to build good business relationships would be preferred
ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.
It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning
Work model: on site
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