Jobs in India

About this role

About The Role & Team

Urban Company’s India business is divided into three large verticals with several core

categories within these verticals. Each category has an independent user offering and supply

pool and is led by a business head.

• Beauty vertical
• Salon for women: Skin-care services
• Salon for women: Hair, nails and make-up
• Men’s grooming
• Spa therapy for men and women
• Treatments
• Home vertical
• AC and appliance repair
• Cleaning and Pest control
• Electricians, Plumbers and Carpenters
• Painting
• Products business (Largely B2B sales)
• Beauty & spa products: Both OEM and private labels
• Water purifiers, RO filters etc.
• Home solutions store
• Cleaning products
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What You’ll Do

The most common question asked is, 'what does a typical day in the life of an SCM look like?'

To answer that in brevity, no two days will be the same for you in this role:

• Scale the category volumes and revenues across your geographies, while ensuring
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superlative customer and partner experience at scale.

• In addition to maintaining operational excellence for your set of cities on a daily basis,
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you will also be expected to take charge of key central growth tracks for the category

Over Time

○ Sustainable and profitable growth

○ Building customer and partner love at scale

○ Leading a team from the front and empowering them to win based on UC's

values

• Collaboration with cross-functional teams to ensure swift and robust execution.
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You are the owner of the business entrusted to you, and you have a direct influence on how

the business shapes up. If you're an entrepreneur/intrapreneur at heart, then this is an

opportunity for you to grab with both hands

What We Need

• Minimum 2-4 years experience in an ops-related/consulting/strategy role.
• Demonstrated leadership of teams and projects – the ability to influence and lead.
• Someone who can deliver under tight timelines
• Super energetic, loves challenges and solving them.
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Folks You Will Work With

We understand that the people you work with and learn from is the single most important

determinant of how much you enjoy working at a place. In fact, this defines the culture in

many ways. Here is a list of UC folks you can expect to work with and collaborate with:

• Aditya Shrivastava- SVP (Repairs)
• Salil Agarwal- VP (Painting)
• Aayush Agarwal- VP (Repairs)
• Arushi Arora- VP (Cleaning)
• Rishav Jain- Business Head (Salon)
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What Can You Expect

• A great work environment with massive ownership and growth opportunities - we hire
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folks for a career opportunity, not just the role.

• Energy and hustle of a startup with processes and depth of a big organization
• Expect to work with people you can learn from and are invested in your growth
• Opportunity to be part of the mission to transform customer and partner experience
• Latest tools and technology to get things done provided by the company
• Health insurance benefits for you and your family
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At Urban Company we are committed to providing equal and fair opportunities in

employment and creating an inclusive work environment. We endeavor to maintain a work

environment free from harassment based on age, color, physical ability, marital status,

parental status, ethnic origin, religion, sexual orientation, or gender identity.