Ceridian-Business Technology Analyst- Hyderabad/Bangalore

About this role

• Develop and maintain software applications i.e responsible for writing, testing, and deploying code that supports Ceridian's HR software and services
• Troubleshoot technical issues, ability to investigate and resolve technical problems that arise with Ceridian's software applications
• Comfortable in working with end-users, other members of the technology team, and third-party vendors to identify and fix issues
• Ability to work closely with other departments within Ceridian, such as product management, quality assurance, and customer support, to ensure that technology solutions meet business requirements and customer needs
• Work with business owners to identify information needs and develop various reports
• Ensures issues are identified, tracked, reported on and resolved in a timely manner
• Perform unit and system level testing on applications once configured
• Demonstrate capability of handling high work pressure during peak seasons
  
  

• 2-3 years of experience in SQL and XML coding and knowledge of implementation methodologies on Ceridian
• High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment
• Ceridian's technology team follows an agile development methodology, which involves frequent releases of software updates and close collaboration between team members. Expected to participate in sprint planning, daily stand-up meetings, and other agile ceremonies.
• Admin on all areas within our Implementation methodology – i.e. environment requests
• First line Triaging test issues (SIT/UAT/Parallel)
• Full User Set Up including comms to employees and test accounts per client
• Configuration tasks for example
• SSO & General Ledger config
• Payroll Set Up
• Payroll Policies
• WFM Policies
• Entitlement Set Up
• Organisation Structure Set Up
• Full regression testing in new change controls with Quality Assurance checks / support when handed over from Ceridian
• Data migration of employees / company level data into Dayforce via Activate including quality checks post import
• Experience with HRIS systems ( Integrations (SFI / SFTP) preferred and any other related programs useful for executing the above responsibilities
• Ability to keep up with current developments in technology and software development best practices to ensure that Ceridian's products remain competitive and meet the needs of the market.
• Knowledge of Payroll and Dayforce is a plus
• Advanced skills in MS Word, Outlook, SQL, and Excel (v lookups, pivots, macros, etc.)
• Excellent communication skills, written and oral - confident in dealing with all levels of clients, both internally and externally
• Good personal, organizational skills & ability to interact with individuals at all levels of the organization