Job Summary – highlight project details/what is exciting about the role :
Will be responsible to lead support / development transition engagements
Key Responsibilities – list what the person will be doing on a day to day basis:
% of time
Has clarity and experience on all the asks during a Transition other than KT, such as Process setup, automation initiation, transformation assessments, People Transition, etc.
Ensures the Transition related clauses in any Contractual documents are measurable, attainable and reportable
Owns all the activities planned and scheduled during the Transition phase.
Indepth understanding of all Knowledge Transition Phases, activities, deliverables and Governance.
Significant liaising with Client on day to day basis on Transition Governance
Proactive in identifying the Risks and proposing probable mitigations to ensure the Risks are addressed upfront with minimal impact on Transition KPIs
Has clarity on tracking and reporting all Transition KPIs - 1) Cost 2) Schedule 3) Quality
Clarity on all decisions taken within Cognizant and Client end on Transition related Governance and communicate the same to intended audience within the effective timeframe.
Understand the working of Tools used directly or otherwise during a Transition, such as ticketing tools
Work closely with Internal Leadership / Stakeholders to bring in ensure Risks / Issues are addressed in time
Work closely with Client Stakeholders and SMEs / Transition leads to ensure the transition deliverables are reviewed and signed off on time
Work closely with both Cognizant Delivery to ensure cutover to steady state is successful
If other workstreams such as process transition / people transition are in scope - work closely with the respective capabilities to ensure these workstreams are planned and executed within the agreed timelines
Steerhead the reporting both internally and with Client - Weekly status or Steering committee reports
Expertise in managing Org Level changes across the Client Org and Cognizant.
Essential Skills
Transition Management
Program Management
Nice to Have Skills.
Qualifications
Preferred - B.Tech / B.E / MBA
Acceptable – BSC | BCA | MCA
Travel required
YES
NO
Yes
Specialised Function Of Program/Project Management
Application Transitions
People who have led transitions independently in technology space.
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant. 00058278541