Transition Manager

About this role

• Job Summary – highlight project details/what is exciting about the role :
  
  

• Key Responsibilities – list what the person will be doing on a day to day basis:
  
  

• Has clarity and experience on all the asks during a Transition other than KT, such as Process setup, automation initiation, transformation assessments, People Transition, etc.
• Ensures the Transition related clauses in any Contractual documents are measurable, attainable and reportable
• Owns all the activities planned and scheduled during the Transition phase.
• Indepth understanding of all Knowledge Transition Phases, activities, deliverables and Governance.
• Significant liaising with Client on day to day basis on Transition Governance
• Proactive in identifying the Risks and proposing probable mitigations to ensure the Risks are addressed upfront with minimal impact on Transition KPIs
• Has clarity on tracking and reporting all Transition KPIs - 1) Cost 2) Schedule 3) Quality
• Clarity on all decisions taken within Cognizant and Client end on Transition related Governance and communicate the same to intended audience within the effective timeframe.
• Understand the working of Tools used directly or otherwise during a Transition, such as ticketing tools
• Work closely with Internal Leadership / Stakeholders to bring in ensure Risks / Issues are addressed in time
• Work closely with Client Stakeholders and SMEs / Transition leads to ensure the transition deliverables are reviewed and signed off on time
• Work closely with both Cognizant Delivery to ensure cutover to steady state is successful
• If other workstreams such as process transition / people transition are in scope - work closely with the respective capabilities to ensure these workstreams are planned and executed within the agreed timelines
• Steerhead the reporting both internally and with Client - Weekly status or Steering committee reports
• Expertise in managing Org Level changes across the Client Org and Cognizant.
  
  

• Travel required
  
  

• Application Transitions
• People who have led transitions independently in technology space.
• sM – AD Level
• Pre-Sales Activities
• MBA (4 - 5 years of exp in Transitions)
• International/Domestic Transitions
• Location – Bangalore, Pune, Chennai, Hyderabad, Kochi