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Infrastructure Analyst 2

Location not specified · 4–6 yrs

View role & apply →
Experience
4–6 yrs
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
13 May 36

About this role

Job Id: 23711248

The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Knowledge Proficiency On:-

  • Network Architecture
  • Purpose of every components and protocols in Network Architecture
  • Commands used for status checks of networking
  • ITIL Framework
  • Incident & Change
  • Documentation & Presentation skill
  • Team person with Active Communication skill
  • Governance audits & Compliance policy’s
  • SLA’S , OLA’S, KPI’s
  • Priority / Severity
  • Major incidents

Hands-on & Knowledge experience with:

  • Network Issues - Level 1 Triage & Support
  • Network Analytical knowledge with enhanced triaging skill
  • SNMP ,syslog, network alarming tools.
  • Routing - OSPF,RIP,BGP,EIGRP
  • Switching - VLAN,STP,RSTP,HSRP,FEX
  • SOP’s involving client interfaces.
  • Hardware issues troubleshoot and coordinate with 3rd party Vendors for replacements including critical environments

Troubleshoot software or configuration related issues in coordination with Vendors

Qualifications:

  • 4-6 years of experience in a Technology Infrastructure role
  • Good understanding of OSI model and troubleshooting of technology related issues
  • Good understanding of network protocols (to include but not limited to): OSPF EIGRP BGP MPLS RSTP STP HSRP VRRP VRF VTP DHCP DNS CDP LLDP ARP FTP TFTP
  • CCNP level knowledge and experience (at least 3yrs)
  • Expert familiarity with Cisco IOS and Nexus NX-OS
  • Advanced familiarity with Juniper JUNOS and Arista EOS
  • Ability to work with virtual and in-person teams.
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills

Education:

  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Skills

Information Technology
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