CitiEmployer profile

Infrastructure Analyst 2

Location not specified · 4–6 yrs

Experience: 4–6 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 13 May 36

About this role

Job Id: 23711248

The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Knowledge Proficiency On:-

Network Architecture
Purpose of every components and protocols in Network Architecture
Commands used for status checks of networking
ITIL Framework
Incident & Change
Documentation & Presentation skill
Team person with Active Communication skill
Governance audits & Compliance policy’s
SLA’S , OLA’S, KPI’s
Priority / Severity
Major incidents

Hands-on & Knowledge experience with:

Network Issues - Level 1 Triage & Support
Network Analytical knowledge with enhanced triaging skill
SNMP ,syslog, network alarming tools.
Routing - OSPF,RIP,BGP,EIGRP
Switching - VLAN,STP,RSTP,HSRP,FEX
SOP’s involving client interfaces.
Hardware issues troubleshoot and coordinate with 3rd party Vendors for replacements including critical environments

Troubleshoot software or configuration related issues in coordination with Vendors

Qualifications:

4-6 years of experience in a Technology Infrastructure role
Good understanding of OSI model and troubleshooting of technology related issues
Good understanding of network protocols (to include but not limited to): OSPF EIGRP BGP MPLS RSTP STP HSRP VRRP VRF VTP DHCP DNS CDP LLDP ARP FTP TFTP
CCNP level knowledge and experience (at least 3yrs)
Expert familiarity with Cisco IOS and Nexus NX-OS
Advanced familiarity with Juniper JUNOS and Arista EOS
Ability to work with virtual and in-person teams.
Effective written and verbal communication skills
Effective analytic/diagnostic skills

Education:

Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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Skills

Information Technology