HR jobs

About this role

• ' Ensure Organizational index for Innovation/Ideation from self & team are met.
• Manage rapid change in a diverse and fastpaced environment.
• Identify cost optimization opportunities and plan to manage the same.
• Suggest & Plan implementation of new technology practices such as internal knowledge sharing portals, Information Security practices, automated production metric generation etc to enhance process efficiency & cost optimization.
• Responsible for overall billing and invoicing & annual planning of resource / infrastructure requirements (like workspace, delivery location expansion).
• Review process audit findings and take corrective action to prevent negative results.
  
  

• Drive Best Practices and implement the same between the projects.
  
  

• Address and / or escalate (to HR, etc) all queries and feedback arising from teams.
• Delegate/assign tasks to team members and ensure optimum accuracy is achieved in all the deliverables.
• Work on appropriate mentoring/coaching and grooming of direct reports to move on to the next level.
• Identify and develop promotable resources from within the team.
• Do skip level with the team to understand any challenges faced.
• Address and / or escalate (to HR, etc) all queries and feedback arising from teams.
• Drive entire team to be 100% compliant on Go Perform.
• Conduct 101 with direct reports and performance appraisals.
• Identification of training needs/training plan/records.
  
  

• Customer Service-LS