Implementation of Credit Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
Credit appraisal for BL & Doctor Loans files for the assigned location.
Keeping delinquency under control.
Compliance of policy and processes.
Reporting of location metrics like Logins, Approvals, Disbursal.
Rejection, Deviation on monthly basis as per prescribed format.
Market Research and Feedback for new product launch.
Feedback on credit policy based on market conditions.
Managing team and taking initiative wherever required to support team.
Duties And Responsibilities
Controllership
Maintaining minimum required productivity as set by management from time to time along with quality underwriting thereby holding good portfolio.
Vendor Management
Managing Technical and Legal vendors and coordinating with them on case to case basis.
Capability Development
Ensure Voice of Customer (VOC) with stakeholders to gather and submit requirements within defined timelines.
Provide regular training and support to the team to address process gaps and improve delivery.
Reporting
Cater to ad hoc requirements of management and other stakeholders as needed.
Provide continuous support to team and seniors through detailed reporting and analysis.
Stakeholder Management
Taking initiative and supporting team, giving training to team for any policy/circular or wherever required. Handling multiple course of action which required immediate revert/resolution.
Team Management
Maintain team attrition within acceptable limits.
Offer continuous coaching, mentoring, and performance feedback to enhance team success.
Conduct functional training and motivational activities to foster a positive work environment.
Key Decisions / Dimensions
Following Decisions Are Taken By The Role
Decisioning secured and unsecured files by compliance of company policy.
Authorizing vendor invoices.
Major Challenges
Managing multiple products with limited resources has stretched the team's capacity.
Coordinating with multiple stakeholders and achieving alignment causes delays.
Keeping the team motivated in a constantly changing environment.
Required Qualifications And Experience
Qualifications
Post Graduation in Finance or Chartered Accountant
Key skills required
Minimum 10-12 years of work experience of working in underwriting in a finance organization
Knowledge of MS office tools (Excel, Word & Powerpoint)
Project Management experience would be an added advantage