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CognizantEmployer profile

Senior Process Executive-Data

Location not specified · Experience not specified

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Experience
Experience not specified
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
12 Nov 35

About this role

TL|TM

Qualification

Education,Bachelors degree or equivalent practical experience preferred

Responsibility

Stakeholder,Business Management

  • Effectively address client queries with timeliness and accuracy.
  • Build and nurture relationship with the clients to understand and meet their requirements while ensuring effective business delivery.
  • Provide relevant client specific statements and information as per the requests received.
  • Support the team in performing various ad hoc tasks and activities assigned to the group,self.
  • Contribute towards process improvement ideas on productivity accuracy and turnaround time.
  • Knowledge Management.
  • Update SOP as per the agreed frequency.
  • Customer Relationship Management.
  • Liaise with all the clients stakeholders (sales force front desk personnel traders account managers relationship managers and credit officers)via phone,email and chats in ensuring faster and accurate resolution of breaks of both economical and non economical in nature.
  • Process Improvements and Process Adherence,Adhere to operating procedure guides and ensure 100% compliance to policies.
  • Support the team in various ad hoc tasks and activities assigned to the group.
  • Contribute towards process improvement ideas on productivity accuracy & turnaround time.

Must Have Skills

  • MS Excel
  • MS Office

Good To Have Skills

  • Funding
  • Loan Origination

Skills

Business Development and Sales
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