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About this role

• The Senior Associate will be required to work in a team environment in delivering the administrative and project needs of the GDS ES organisation by being a part of the GDS ES RMS.
  
  

• Develop & Participate in implementation of RMS strategy to achieve Next Wave priorities
• Lead transformation projects across sub-service functions
• Support RMS SSF leaders on variety of short run & long run strategic / operational initiatives
• Development of tools / system / processes to establish and deliver a seamless operations experience
• Provide key insights on market trends to RMS leadership
• Support RMS location leaders on activities like BCP, Annual events, real estate, Townhall etc
• Develop & execute strategies focused on real estate, AR recovery, Time charging, Compliance requirements etc
• Supporting RMS location leaders on activities such as FTE Reforecasting/Capacity Planning and financial reporting/Demand Forecasting/Budgets/Expense and Revenue Planning, Engagement Schedules, Commitment hours across all locations, True Ups/True downs/Accruals/Threshold agreements
• Liaison with support functions like IT, Transport, Facilities, BCP, Finance. L&D etc
• Coordinate with finance & procurement teams for activities related to invoicing, Account Receivables and Procurement
• Responsible to monitor Code block, Dept Id, Reporting segment, billing model, department description with Employee Central report and to perform FTE vs Revenue Analysis
• Drive mandatory compliance learnings, confirmations & , new hire onboarding process across all RMS location
• Expertise in creating and managing dashboards and story boards using MS Office (MS powerpoint, MS Excel, MS Word)
• Collabrate with various teams (service delivery and support teams) to provide support in driving buisness goals
• Constantly monitor and report progress on mutlitple ES wide initiatives to stakeholders
• Support in creating and implementing Strategic Initatives
• Project Co-ordination responsibilites
  
  

• Technical, Administration and organization
• Proficiency in MS Excel, Macro, PowerPoint, Power BI and SharePoint (Incl. Power Apps) will be an added advantage
• 3-5 years of overall experience.
• Graduate-B.com, BBA; PG-MBA
• Innovative thinking, Analytical / solution-oriented approach and inclination towards use of technology to simplify processes is a must
• Proven track record of delivering Exceptional Client Service (ECS) and expertise in project management
• Cooperate with different departments to improve business operations
• Able to prioritize effectively, drive and adapt to change quickly in a fast-paced environment
• Plans and organizes own work and keeps others informed of status and activities
• Ability to identify and flag potential risks to senior leadership. Work towards building and implementing mitigation plans
  
  

• Interpersonal skills
• Excellent Analytical and presentation skills
• Excellent written and oral communication skills
• Must be able to work with / influence wherever required people at all levels in the organization
• Good in Business acumen
• Proactive qualities with the willingness to learn
• Team player with good networking skills
• Flexibility
• Respond well to deadlines and work outside of normal hours (when required)
• Comfortable working on several activities concurrently
• Able to work in a rapidly changing environment and prioritize accordingly
  
  

• Key attributes
• Proficiency preparing and reviewing MIS related dashboards and reports
• Proven track record of effectively interacting with senior management
• Should be a self-starter and has ability to take decisions independently
• Manages tasks and activities in a timely manner and is responsible for specific outcomes
  

• MBA (Preferabally Finance specialization)
  
  

• 8-10 years of experience in Business operations, administrative role and have worked in a professional business environment