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Customer Service

Hyderabad · Fresher

Experience
Fresher
Salary
₹20,000–21,000 per month
Location
Hyderabad
Work mode
On-site
Job type
Full Time
Apply by
Closing date not listed
Posted
2 Jun 2023

About this role

Role : Customer Service

Responsibilities :

  • Respond to customer queries and customer concerns.
  • Making outbound calls to Customers and Employers
  • Provide support for data collection to enable Recovery of the account for the end user.
  • Maintain a deep understanding of client processes and policies.
  • Reproduce customer issues and bring up product bugs.
  • Provide excellent customer service to our customers.
  • You should be responsible to exhibit a capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.

Minimum Qualifications :

  1. Graduate (Any Discipline)
  2. Freshers are eligible.
  3. Language - Kannada

Preferred Qualifications :

  • Excellent proficiency in spoken and written English and Kannada language
  • Effective probing skills and analyzing / understanding skills.
  • Analytical skills with a customer-centric approach
  • You should be able to work on a flexible schedule (including weekend shifts).

Salary Range : up to 21000.

Skills

analyticalcommunication-skill
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