GENPACT
Customer Service
Hyderabad
Fresher₹20,000–21,000 per month
Closing date not listed
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GENPACTEmployer profile
Content Moderation
Warangal · Fresher
Experience- Fresher
Salary- ₹14,000–15,000 per month
- Location
- Warangal
- Work mode
- On-site
- Job type
- Full Time
Apply by- Closing date not listed
- Posted
- 2 Jun 2023
About this role
Role : Content Moderation
Responsibilities
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications :
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in the Hindi and English Language
Preferred qualifications :
- Effective probing skills and analysing / understanding skills
- Problem-solving skills with customer-centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Salary Range : 14500 plus incentives as applicable