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About this role

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Operations

Management Level
Associate

Job Description & Summary
A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning.


Events –

Role and Responsibilities: -

· Relevant experience of event management - minimum 4-5 years in Corporate but not as sales or commercial person. (Event Operations & event Detailing)

· Good connect / network with hotels and banquet teams in respective cities

· Should have basic knowledge of vendor PO/ payments/ reconciliation etc.

· Client Handling and Showcasing high standards of service delivery

· Flexible to take back-to-back events during peak time

· Good MIS / IT skills

· Willing to travel to accompany the group to provide end to end support

· Basic Business Etiquette

· Strong communication and interpersonal skills

· Willing to travel for events if required

· Should be available during the events (major ones) from Start to close

· Work on the Audit requirements (Internal & External)

Business Services -

Role Purpose:

• To assist the Business Services lead of PwC Kolkata office on facilities management and business services functions across all PwC Kolkata premises
• To maintain and enhance the working environments for staff, clients and visitors ensuring the highest levels of safety and productivity  
• To provide quality property and administrative solutions which meet business requirements.
• To manage and provide a high quality, efficient and integrated security service in line with PwC standards in order to allow PwC Kolkata programmes and services to operate safely and securely.
  
  

• Monitor and deliver specific FM services in accordance with agreed Service Level Agreements (SLAs) so as to meet customer needs and operational requirements at PwC Kolkata offices. Provide specific technical advice on premises and facilities matters to senior management, including developing appropriate, costed business cases
• Manage and coordinate logistics related to international staff movements to include travel, and housing, amongst others
  
  

• Liaise and work closely with relevant appointed supply partners to manage the mechanical and electrical services installation to include air conditioning, plumbing, generators and water supplies, transformers, fire, physical security and other related hard services to ensure that these are kept in good working order, meet the operating requirements of the PwC Kolkata business.
• Liaise and work closely with relevant appointed supply partners to manage catering, cleaning, international couriers, grounds maintenance and other related customer services, so as to meet business needs and expectations, meet the operating requirements of the PwC Kolkata business. 
  

• Implement monthly meetings with stakeholders, to gather, respond and act on user feedback on FM services. 
• Provide accurate, up-to-date and timely information on any changes or developments to Resources services or Business Services policies to stakeholders.
  
  

• Preparation of annual budget plans and forecasts for PwC Kolkata expenditure to meet organizational planning requirements.
• Assist the Business Services Lead of PwC Kolkata office with the regular monitoring and reporting of expenditure against plan via monthly report including accounting for any variations against plan.
  

• Organize and coordinate meetings, conferences, and events. The person will be responsible for booking venues, arranging catering, and ensuring that all attendees have the necessary information and materials.
  
  

• Maintain documentation of FM policies, procedures and guidance so that this is up-to-date, appropriate and readily available to customers and stakeholders of the FM services, and compliant with any relevant requirements for keeping of statutory records.
• Responsible to maintain and update databases, records, and filing systems. They will ensure that all information is accurate and up-to-date, and that files are organized and easy to access.
  
  

• Graduate from a reputed university.
• At least 4 years’ experience of facilities management in a large organization operating across multiple sites and locations & specifically from Event Management Operations – Background.
• Experience of managing competing stakeholders demands as part of a business operations team.
• Age 25 to 35 year(s).
• Demonstrating highest professional ethics and integrity.
• Excellent written and verbal communication skills.
• Well-rounded commercial and management awareness and understanding of the job.
• Good interpersonal skills.
• Proactive, energetic and team player.
  
  

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date