Bajaj FinservEmployer profile

Zonal Manager - Rural Next - New

Location not specified · 8–10 yrs

Experience: 8–10 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Feb 23

About this role

Job Purpose

To identify growth opportunities and sustain portfolio growth by meeting sales targets within the personal loan segment for the designated zone.

Duties And Responsibilities

Lead Generation

 Share potential customer data with the team.

 Monitor team calling activities on the provided data.

 Ensure team follows up with leads received from the call center.

 Coordinate with the back-end team to acquire leads.

 Support the team in lead generation efforts.

 Collaborate with the team to devise lead generation strategies and meet targets.

 Monitor team progress and provide support to resolve any issues.

 Assist regional managers and team members with location, data, or support-related challenges.

 Ensure sales targets for the zone are achieved.

 Conduct random visits to locations to ensure adherence to processes and motivate the team.

Support team

 Troubleshoot and resolve stalled cases.

 Share strategies for handling various customer types with the team.

 Coordinate with internal teams to ensure timely loan disbursement for approved cases.

 Resolve cases on hold with the risk team.

 Assist in sourcing requisite manpower for the team.

Collections & Compliance

 Ensure collections occur as scheduled.

 Resolve cases by coordinating with location teams.

 Assist in collections from challenging customers.

 Conduct random visits to ensure compliance at locations.

MIS & Reporting

 Maintain team data on lead generation and collections.

 Monitor team progress towards targets.

 Prepare and present reports for the zone to stakeholders and the team.

Team Management

 Participate in recruitment process to identify right talent for various roles in the team

 Identify high potential talent and provide opportunity to groom them for future roles

 Provide ongoing coaching, mentoring, and performance feedback to ensure the team's success.

 To train & motivate the team, and foster a positive and collaborative work environment.

Key Decisions / Dimensions

Following Decisions Are Taken By The Role

 Aligning manpower and locations to meet business targets.

Major Challenges

 Motivating and overseeing underperforming locations to help them achieve their targets.

Required Qualifications And Experience

Qualifications

 Graduate in any stream

Key skills required
Minimum 8-10 years of work experience in sales in a finance company
Knowledge of excel
Good interpersonal skills
Good communication skills
Team Management
People Management skills

Skills

Sales and Business Development