GoogleEmployer profile

Vendor Manager, Tech Service Delivery, Global Vendor Operations

Location not specified · 8–83.3 yrs

Experience: 8–83.3 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Sept 33

About this role

Minimum qualifications:

Bachelor's degree or equivalent practical experience
8 years of experience managing vendor operations across multiple geographies
Experience in operations, strategy, and planning

Preferred qualifications:

MBA or Master's degree
Experience delivering results through cross-functional interaction with product, engineering, sales, marketing, and other functions
Ability to work cross-functionally and drive large-scale organizational change across various workflows, services, and teams
Excellent communication and discussing agreements skills, and ability to influence executives in cross-functional teams
Excellent program management skills, and attention to detail
Demonstrated record of problem-solving, analytical, modeling, and presentation skills

About The Job

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

Track vendor performance against key metrics (KPIs), SLAs such as on-time delivery, quality, and cost. Address performance issues promptly and collaborate with vendors to implement corrective actions.
Lead and deliver regular business reviews and execute a robust vendor governance plan in the form of weekly, monthly, and quarterly reviews.
Establish and nurture collaborative relationships with vendors to ensure open communication and proactive problem resolution.
Partner with cross-functional teams locally and globally to drive continuous vertical and horizontal process improvements at scale. Use AI and other technologies for continuous process improvement and reengineering.
Identify and program manage strategic projects to solve for challenging business issues by working with stakeholders, managing communications, and overseeing milestones and timelines.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Skills

Project Management Strategy/Planning and Other