InfosysEmployer profile

User Researcher

Location not specified · Experience not specified

Experience: Experience not specified
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Jan 11

About this role

Functional Knowledge – Proficient in experience design methodologies, ability to create wireframes, visual design
Quality Compliance – Adequate knowledge of usability testing techniques
Technology – Sound understanding of frontend technologies
Tools and Techniques – Strong knowledge of latest design tools such as Adobe Creative Cloud, Adobe XD, Sketch, Axure, Figma etc.
High-impact Communication – Excellent written and verbal communication skills, ability to assess requirements and articulate solution
Analytical Ability – Ability to break down the problem and think about solutions clearly
Customer Orientation – Understanding of customer needs
Proven ability to facilitate workshops, engaging senior stakeholders, and effectively addressing and solving complex problems through collaborative methods.
Expertise in mapping current processes ('as is') and designing improved processes ('to be'), including the creation of detailed journey maps and service blueprints.
Ability to translate detailed journey maps into high-level features and requirements, working closely with Product Managers and Tech Leads to develop comprehensive roadmaps.
Good understanding of product design best practices, processes and tools.
Skilled in conducting user research and usability testing to gather insights and validate design decisions.
Strong stakeholder management skills, with the ability to build and maintain relationships with key stakeholders across different levels of the organization.
Excellent communication and presentation skills, capable of clearly conveying complex ideas and solutions to diverse audiences.
Lead and manage design projects
Leading Projects – Leads and manages design projects and teams
Business – Spots opportunities and tries to create leads
Project Initiation – Manages sessions in order to gather knowledge
Requirements Gathering – Interacts with stakeholders, clients, and users
Unit Initiatives – Participates in initiatives such as presales, case study creation, and so on
Knowledge Management – Conducts knowledge sharing sessions, creates knowledge artifacts

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our recruitment team. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Skills

Information Technology