EYEmployer profile
TechOps-DE-CloudOpsAMS-SAP OTC-Staff
Location not specified · 3–4 yrs
Experience- 3–4 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 12 Nov 34
About this role
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.EY-Consulting – SAP OTC Staff
The opportunity
We are looking for Staff level candidates with a good working experience in SAP HANA OTC. As a problem-solver with the keen ability to diagnose a client’s unique needs, one should be able to see the gap between where clients currently are and where they need to be. The candidate should have excellent problem solving skills.
Your key responsibilities:
- Minimum 3- 4 years of experience in SAP HANA OTC.
- Responsible for providing support SAP FICO module incidents, ensuring minimal disruption to operations.
- Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities
- Support incident solving by analyzing incidents raised by users and provides solutions.
- Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
- Handle change requests with a clear understanding of new business requirements.
- Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
- Experience in SD integration points with other SAP modules like MM, FI
- Experience in Defect resolution and defect analysis related to SAP OTC, Support incident solving by analyzing incidents raised by users and provides solutions.
- Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Ability to work with minimal guidance or supervision in a time critical environment.
- Willing to work in night shifts.
- BTech / MTech / MCA / MBA
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.