Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself.
Must have skills : Process Mining
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : MBA
Summary: As a Technology Consulting Practitioner, you will be responsible for advising, leading, and working on high-impact activities within the systems development lifecycle. Your typical day will involve providing advisory work for the IT function itself, utilizing your expertise in Process Mining. Roles & Responsibilities: Conduct in-depth analysis of client processes, using data, interviews, and observations to identify inefficiencies.
Identify improvement opportunities, create business cases, and build transformation roadmap introducing digital enablers, including automation, to drive efficiency improvements and better customer experience.
Develop and document optimized processes, considering cost, quality, technology integration, and user experience.
Market and proposal development: Contribute to proposals by researching industry specifics and crafting solutions aligned with client needs.
Participate in client relationship management and business development activities, identifying new opportunities.
Develop business requirements for the implementation of technology solutions for the client.
Collaborate with stakeholders and cross-functional teams to refine and finalize process designs and develop holistic solutions.
Design and recommend technology solutions for process automation and improvement.
Develop and implement change management strategies to ensure smooth adoption of new processes.
Lead client interviews, workshops, and presentations, building trust and understanding their needs.
Prepare comprehensive reports and presentations for clients, summarizing findings, recommendations, and project progress.
Plan, manage, and execute small to medium size process improvement initiatives
Leverage Process Mining tools to monitor business process performance, carry out process discovery and improvement projects.
Leverage automation tools to help improve business processes and outcomes.
Prepare and deliver training materials, conduct workshops, and communicate effectively with stakeholders.
Stay updated on industry trends, best practices, and relevant software in process management.
Contribute to internal knowledge repositories, sharing best practices and lessons learned from projects.
Mentorship and coaching: Guide junior consultants an - Lead and manage Process Mining projects, including process discovery, conformance checking, and process enhancement. - Collaborate with cross-functional teams to identify process improvement opportunities and develop solutions to optimize business processes. - Provide expert guidance and support to clients on Process Mining tools and techniques, including data extraction, transformation, and visualization. - Develop and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded. - Stay up-to-date with the latest advancements in Process Mining and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Expertise in Process Mining. - Good To Have Skills: Knowledge of related technologies such as Business Process Management and Robotic Process Automation . - Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify patterns and insights. - Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders. - Experience in project management, including project planning, execution, and monitoring. - Solid understanding of data extraction, transformation, and visualization techniques. Additional Information: - The candidate should have a minimum of 5 years of experience in Process Mining. - The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering impactful data-driven solutions. - This position is based at our Bengaluru office.
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