WiproEmployer profile
Team Lead
Location not specified · Experience not specified
Experience- Experience not specified
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 14 May 30
About this role
- Written and spoken fluency in business English
- Ability to meet tight deadlines and work to a high standard under pressure
- Management of daily activities of a team. Team Size is 20+
- Experience in GIS domain is preferred
- Ensures achievement of all process, team and individual Customer Service goals and standards
- Manages Key performance indicators
- Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities
- Responsible for administrative aspects including reporting
- Superior communication (oral, written), presentation, and interpersonal skills
- Ability to plan, prioritize, organize and communicate with client
- Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations
- Written and spoken fluency in business English
- Ability to meet tight deadlines and work to a high standard under pressure
- Management of daily activities of a team. Team Size is 20+
- Experience in GIS domain is preferred
- Ensures achievement of all process, team and individual Customer Service goals and standards
- Manages Key performance indicators
- Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities
- Responsible for administrative aspects including reporting
- Superior communication (oral, written), presentation, and interpersonal skills
- Ability to plan, prioritize, organize and communicate with client
- Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations