Sr. Manager-BFS031612

About this role

• Establish deep relationship with key client stakeholders and understand and address customer pain points and vision
• You are accountable for Accounts Payable process which involves activities like Document management, Invoice processing, Trade and Non-Trade (EDI & Non-EDI), vendor maintenance, Database corrections of vendor information, Intercompany Non-Trade payments and handling exceptions
• Understand different processes of the customer across markets and geographies – identify opportunities to drive synergies and cost out from consolidation, standardization, continuous improvement, transformation, and bench marking across all centers. Own the road map.
• Own the standard process design and control environment, push back on unwarranted deviations from the standard
• Drive a culture of continuous risk assessment, mitigation, and appropriate customer communication
• Review the E2E Metrics and identify risks, opportunities
• Partner with customer and transformation leader in defining and driving the PTP transformation agenda
• Bring in the latest best practices from different accounts
• Mentor operations team in implementing process improvements
• Provide direction and coaching to the operations team to align to customer goals and deliver on commitments consistently
• Proactively share success stories with the client organization and G
• Manage preparation of all related month end reports as part of the month-end close process.
• Prior P2P Operations experience in the BPO Industry with driving transformation / projects experience
• Proven ability to Identify opportunities and drive standardization, Continuous improvement, and productivity
• Creative thinking/innovative mind-set/solution orientation
• Ability to foresee risks, be proactive and predictive while developing risk mitigation plans
• Ability to build impactful customer relationship and drive collaborative behavior and work across levels within G and Customer Org Qualifications we seek in you! Minimum qualifications
• B. Com Graduations (MBA – Finance preferred)
• Relevant experience in Accounts Payable domain
• Excellent Communication, Presentation, and Influencing Skills
• Hands on experience in performance management & global stakeholder management Preferred qualifications
• Excellent written and verbal interpersonal skills
• Proficient in MS Office applications, especially in MS excel
• Good analytical and problem-solving skills and ability to handle team and client discussions
• Ability to read and interpret credit reports, financial statements and other financial or accounting related information
• Must score a minimum of 33% of AP WASP test and Speech X rating of B1-B2 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.