GMR GroupEmployer profile

Shift Head - AOCC - 11417

Location not specified · 15–83.3 yrs

Experience: 15–83.3 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 15 Mar 19

About this role

Job Purpose

 In-charge of AOCC shift operations which includes external stakeholders (Airlines, GHA, CISF, ATC) towards delivering the departmental as well as organizational objectives

 Head of the daily operations and monitoring performance using remote technologies and through regular communications with all operation managers

 Responsible competent authority for the Airport including all operational functions of Airside, Terminal and Cityside

ORGANISATION CHART

Key Accountabilities

Accountabilities KPI

Managing Allocation of Airport Resources:  On time performance

 Review and reallocate optimum slots

 Optimum utilization of assests including slots, Stands, Counters and belts

Allocation of Parking Stands:  OMDA compliance w.r.t PBB

Coordination with ATC-WSO  Closure of all operational requirements such as shifting/towing of aircraft, any emergency, NOTAM, approvals for Non-schedule flights

Preventive maintenance schedule:  Planning with Zero impact on operations.

Actioning XOVIS alerts:  Queue management at entry gates, security gates, Check-in counter via CCTV.

 OMDA Compliance

Emergency handling (Bomb threat, Fire strategy, Aircraft Hijack)  Efficient and timely notifications & management/leadership of events

Stakeholder Management (IMD, General Aviation, NSOP, Environment, VIP Flight movement, Social Media)  Zero outstanding issues

Monitoring of overall operation which includes Cityside, Terminal, Airside for anomalies and alert teams on the ground to effectively mitigate the anomalies  Avoid operational disruption

EXTERNAL INTERACTIONS

ATC, GHAs, Airlines, GA, IAF and Cargo operators

IMD, VIP protocols

AAI, MOCA, CISF, DGCA

INTERNAL INTERACTIONS

CEO, Dy. CEO, COO

Terminal Heads, Airside Head, Slot Head and Security, Cityside

HODs, Station Managers

FINANCIAL DIMENSIONS

While operation budget is minimal, this position ensures optimal utilization of all assets/resources in a safe and secure manner

Other Dimensions

EDUCATION QUALIFICATIONS

MBA in Aviation/Graduate with relevant experience

Relevant Experience

More than 15 years

COMPETENCIES

Teamwork & Interpersonal influence
Stakeholder Focus
Planning & Decision Making
Execution & Results
Networking
Personal Effectiveness
Social Awareness
Strategic Orientation
Problem Solving & Analytical Thinking
Entrepreneurship
Capability Building

Skills

Other