DeloitteEmployer profile
ServiceNow - Lead Solution advisor
Location not specified · 4–7 yrs
Experience- 4–7 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 15 Jul 30
About this role
Position SummaryJob Title: GRC ServiceNow Developer — Consultant/Senior Consultant
About Deloitte
AtDeloitte,weoffer a careerinthehighlysought-afterriskManagementfield. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous,trustworthy,andsafe. Deloitte’sclients,primarilybasedoutsideofIndia,arelarge,complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security.
By joining us, you will get to work with diverse teams of professionals who design, manage, and implementrisk-centricsolutionsacrossavarietyofdomains.Intheprocess,youwillgainexposuretothe risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas.
Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks—togain competitiveadvantage. We apply our experiencein ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teamshelpclientsembracecomplexitytoaccelerateperformance,disruptthroughinnovation,andleadin their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte’sclients‘ most complexissues.WorkinginRiskandFinancialAdvisory atDeloitteUS-Indiaoffices has the power to redefine your ambitions.
Work you will do As a GRC Consultant/ Senior Consultant, you would be expected to perform the following activities:
- The GRC Senior Solution/Solution Advisor is expected to have an in- depth understanding of ServiceNow leading practices and have demonstrated experience in the design and implementation of ServiceNow solutions
- Understanding of risk and compliance pain points and how they can be addressed effectively through a scalable and usable GRC and ServiceNow technology is key to success in this role.
- You will be responsible for end-to-end application design, workflow configurations, and customizations.
- Well versed with the application deployment and configuration baselines, and understanding of how the application environment operates in a secure environment and how exceptions are handled during operations
- Facilitate use of technology-based tools or methodologies to continuously improve the monitoring, management, and reliability of the service
- Define the architecture and design elements for the implementation of ServiceNow CMDB, IRM & ITSM modules (including design data/object models, technical workflow diagrams, access control models, Reports/Dashboards, Service Portal development etc.).
- Understand the business requirement and define & document epics, user stories, create UI mock-ups and having a roll-up the sleeves approach to make things happen
- Facilitate service now training and support team on complex system configuration
- Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints, and technological realities.
Want to work at one of the fastest growing and industry leading risk management consulting firms that will give you an enriching experience to build your career and brand? If yes, then look no further, Deloitte’s Cyber Risk Services practice is the place for you. The Cyber Governance, Risk, and Compliance and ServiceNow is one of the most rapidly growing market offerings with capability spanning - strategy, design, and implementation of GRC, CMDB & ITSM solutions using ServiceNow.
- Define the architecture and design elements for the implementation of ServiceNow GRC solution (including design data/object models, technical workflow diagrams, access control models, etc.).
- Enhancing the understanding of the challenges faced by customers in GRC.
- Assisting the customer in managing and Securing the GRC solution across the organization
- Carry out agile sprint- defined development tasks to support release cycles, including execution of development, Unit testing, functional testing, and overall peer review of team member work
- Creation and customization of complex workflows and custom workflow activities with best development and solution practices.
- Analyse the requirement and draft the user stories for development activity.
- Build and maintain the technical & user document for client and end user.
- 4-7 years of overall and relevant ServiceNow experience (Preferred GRC, ITSM and CMDB module)
- Hands-on experience in configuring Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows, and solution migration to higher environment.
- Proficiency with JavaScript, Bootstrap, CSS, and HTML5, Service portal configurations
- Must have hands on experience on ServiceNow Integrations with third party tools including custom and OOB integrations.
- Well versed with various ServiceNow products & platform capabilities.
- Hands-on experience on at least two service now modules or Use cases (GRC, CMDB, ITSM etc.)
- Hands-on, practical experience with the implementation, operation, and maintenance of one or more major GRC projects
- Must have skills to automate administrative & operational, GRC/CMDB tasks
- Experience in implementing scripted Web services in ServiceNow, SOAP, REST, and integrations with external system
- Experience in defining epics, user stories, create UI mock-ups and having a roll-up the sleeves approach to make things happen
- Excellent documentation and presentation, verbal and written communication skills and ability to work with teams across geographical locations
- Creates business and technical design specifications for implementation of the ServiceNow Platform projects
- Must have delivered more than 2- 3 projects from scratch/requirement gathering to till go-live
- Mandatory - ServiceNow Certified System Administrator and at least one module ServiceNow implementation specialist certification
- Good to have ServiceNow GRC module implementation experience (like Risk Management, Audit Management, Policy Management, Vendor Risk Management & Security Modules, etc.)
- CIS or Micro certification on GRC, CMDB, ITSM modules etc.
- Good to have knowledge of strategic roadmap development for GRC technologies ServiceNow and other like RSA Archer, MetricStreams
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team‑based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the-art, world-class learning center in the Hyderabad office, is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and Development. Explore DU: The Leadership Center in India .
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
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Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Recruiting tips
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 164561