CognizantEmployer profile
Senior Process Executive-Voice
Location not specified · 2–83.3 yrs
Experience- 2–83.3 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 12 Apr 33
About this role
Job Expectations- Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets
- Analyse and process transactions accurately & on time.
- Document all transactions completed in a day.
- Make significant contribution towards collecting metrics on processes
- Maintain positive and cooperative working relationships with all.
- Collaborate with the team to achieve common goals.
- Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
- Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.
- Minimum qualification - Graduate in any discipline
- 1yr to 2 years of work experience of Process Executive
- Excellent communication skills and strong command over English language/ language off support in the region
- Excellent Customer Service Skills.
- Willing to work in a shift based work schedule.
- Excellent Analytical ability, Logical approach towards problem solving.
Shift : Day Job
Travel : No
Job Posting : Oct 17 2023
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant. 00055687319