GenpactEmployer profile

Senior Manager - Order Management-ANA013581

Location not specified · Experience not specified

Experience: Experience not specified
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Feb 36

About this role

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Senior Manager, Order Management

Responsibilities

The resource would be part of the order management team and would be independently handling all Order processing requirements, Key Responsibilities includes:

This role requires frequent interaction with client through telephonic and email communication
Sound knowledge of Manufacturing Processes (Procurement, Logistics, SCM etc.)
Stay in sync with and maintain knowledge of applicable rules, legislation, regulations and standard methodologies
Support the Project coordinator for operational excellence and exceeding important metric targets
Responsible for developing/managing Process Flow, SOPs and documentation
Sales Order, Purchase Order creation in SAP
Follow up with Vendors for timely delivery of material
Close co-ordination with logistics/cross functional teams to resolve any issues
Proactive planning and completion of task assigned within defined TAT and great quality
Strong Analytical and Problem solving skills
Train and upgrade Junior resources
Dashboard preparation and reporting to Customers
Capturing all exceptions
Lead the team and own Process and its important metric end to end with full accountability
Proactive planning and completion of task assigned within defined TAT and great quality

Qualifications we seek in you!

Minimum Qualifications

SAP hands on working experience
MS - Office (Excel, Word)
Flexibility to any shift
Strong E-mail and Customer call handling etiquettes
Strong Oral and written Communication skills
Manufacturing industry exposure/experience

Preferred Qualifications

People Management
Project Management

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job

Senior Manager

Primary Location

India-Hyderabad

Schedule

Full-time

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Aug 9, 2024, 2:47:27 AM

Unposting Date

Oct 8, 2024, 1:29:00 PM

Master Skills List

Operations

Job Category

Full Time

Skills

Production