Senior Manager – ePMO PPM Data and Reporting

About this role

• Design and deploy centralized and consistent PPM platform reporting and dashboard capabilities ensuring the effective execution of Modernization and Transformation programs.
• Provide PPM process and platform’s data and reporting capabilities:
• Work with end users on day-to-day PPM data requests and quality
• Provide actionable insights using PPM platform integrated with key data sources
• Support planned and ad-hoc requests to slice and dice data and present in easy-to-understand reports and dashboards
• Build powerful reports to enable data driven decision making
• Using data, proactively device ways to bring focus on areas needing attention and make recommendations
• Perform periodic portfolio health checks and present findings
• Identify bottleneck in the process using data and support process stewards in necessary process refinements
• Understand business process, simplify, and map to the PPM tool following best practice
• Advise end users on reporting and data visualization simplification and refinement
• Provide updates to the leadership on status of PPM data and reporting requests
• Proactively identify and escalate risks, issues with mitigation plans to program and portfolio leadership.
• Proactively identify potential improvement opportunities and optimize PPM administration processes in consideration.
  
  

• Leadership skills, marked by poise, positive influence, and the ability to drive change.
• Confident and articulate with well-developed verbal and presentation skills. Able to clearly explain complex PPM Tool data visualization and Exec reporting concepts at all levels and produce appropriate supporting communication materials / presentations.
• Experience in Global IT Program management governance, PPM process and tools implementation, including reporting, basic administration, and on-going user support.
• Experience with large scale transformation, establishing a centralized PPM platform from the ground up.
• Experience working with cross-functional teams and leaders.
• Strong written and verbal communication skills.
• Experience managing upwards and across functional teams.
• A working style that is collaborative, energetic, results-oriented, and innovative.
• Unquestioned ethics, integrity, and intellectual honesty, with sound judgment.
• Analytics acumen.
  
  

• Functional depth regarding PPM frameworks, dashboards, industry standards, guidelines, and best practices.
• Industry expertise across project/program management, resource management and project financial requirements.
• Demonstrated leadership skills, project management experience, and delegation skills, while working with a diverse set of stakeholders and varied projects.
• Experience working with corporate leaders and stakeholders working at different degree of delivery maturity and driving Program and Portfolio Management alignment and integration across corporate silos.
• Experience in developing and delivering processes, ePMO governance, PPM tool Exec dashboards and reporting support, as well as awareness material to report on demand and program>projects across the EtE delivery lifecycle.
  
  

• Ability to perform duties in an independent manner, sometimes bound by secrecy or confidentiality.
• Excellent conflict resolution skills, ability to assert oneself in challenging situations.
• Strong sense of integrity and duty to report non-compliance.
• Flexibility in coordinating with various cultures and industries around the world.
• Excellent oral and interpersonal communication skills while working with a wide range of audience members, including board of directors, data subjects, and lawyers.
• Outstanding writing and documentation skills when dealing with technical and legal matters.
• Able to communicate ideas in both technical and user-friendly language, particularly in simplifying and interpreting legal jargon for average users to understand.
• Ability to recognize personal knowledge gaps and willingness to pursue training in those areas.
• Ability to balance the role of trusted advisor to the organization and an internal policing role.
• Highly self-motivated and directed, with keen attention to detail
• Able to prioritize and execute tasks in a high-pressure environment
  
  

• 4-year bachelor’s degree from an accredited university or college
• 5 years of experience managing, consulting, or working in the fields of global PPM, ePMO, Program Management enablement technology, processes, delivery, and operations with at least 4 years of experience in PPM reporting and data insights
• Strong affinity for and be able to speak to data and clearly understand/articulate the underlying story.
• Proficiency in MS Excel or similar tools
• Passion for helping users and ability to work with minimum supervision
• Quick learner and self-starter, with ability to thrive in a fast-paced dynamic environment
• Comfortable with wearing multiple hats and breaking down silos
• Demonstrated ability to communicate clearly and to interact effectively at all levels of the organizations and to influence senior management and executives.
• Passion in evolving program management processes consistently across functional silos. Ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions.
• Ability to manage multiple high-visibility and high-impact projects while maintaining superior results.
  
  

• BI experience / reporting tools: PowerBI, Tableau or others
• PPM tools, process, and data: Clarizen/Planview (a plus), Clarity, ServiceNow, Jira or others
• PMP Certification
  
  

• Requirement to travel on occasion.
• Occasional evening and weekend work to meet deadlines.
• Sitting for extended periods.
• Physically able to participate in sessions, presentations, and meetings.