Senior Manager, Commercial Operations-ANA012081

About this role

• Work with senior clients in devising commercial strategies aimed at improving productivity focused on process standardization, digital tool adoption, sales reporting (pipeline, performance)
• Provide best-in-class services for planning, designing, deploying, and supporting technology tools
• Offer end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support, and administration support
• Act in a mentoring capacity to support the career development of team members colleagues
• Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations
• Contribute to the internal development of our practice through participation in areas such as business development, training, methodology and toolkit development, and recruiting
• Coach and assist in development of new team members
• Ensure compliance with the company policy on confidentiality
• Demonstrable client / stakeholder management and project management skills
• Managing and driving innovation and transformation projects along with change management with internal and external stakeholders
  
  

• M Tech / MBA /Masters in Lifesciences or Pharmaceuticals
• Bachelor’s degree from accredited university with strong undergraduate academic record
  
  

• Relevant experience in commercial projects across pharma / life sciences
• Experienced across any of the commercial analytics functions like marketing analytics, sales analytics, market access, forecasting
• Experienced across various projects like brand launch support, brand positioning, customer segmentation, patient analytics, market mix modeling, campaign effectiveness measurement and competitive analysis, Omni channel, sales force effectiveness, sizing etc.,
• Understanding of Pharma commercial data primarily related to EU geography – MIDAS, CRM data – activity data
• Demonstrated experience with SFE processes like Reporting, Field force analytics - Call planning, territory alignment, goal setting, incentive compensation, Segmentation etc.,
• Understanding of recent changes in SFE and new Sales Analytics models example – dynamic targeting, multi-channel call plan, micro segmentation etc.,
• Knowledge on Statistical techniques like, MMX, Test control analysis, A/B testing, Promo response models, Optimization
• Hands on experience in PowerBI, R, Python, SQL, Data Bricks
• Experience in requirement gathering scoping, solution, project management and executing multiple projects in parallel
• Proven Team Handling experience
• Excellent interpersonal skills and great client management
• Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small: showing concern for all aspects of the job, accurately checking processes and tasks.
• Outstanding integrity, initiative, creativity, and passion
• Ability to work in an ambiguous environment
• Good team player with positive outlook