Bajaj FinservEmployer profile
Senior Executive - Operations and Service
Location not specified · 2–4 yrs
Experience- 2–4 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 12 Jan 32
About this role
Job Purpose“This position is open with Bajaj Finance ltd.”
Duties And Responsibilities
To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc
- Data Analysis & Sharing of best practices with team
- Ensuring Implementation of Policies & processes
- Coordination with various HO / Cross functional departments & providing feedback
- Recruiting and manpower forecast & planning
- Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction
- Vendor management (CPV Agencies)
- Ensuring Compliance & Integrity within the area/region
- To Support all New Initiatives & functional Projects of the Function
- Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations
- Should be a post graduate preferably
- Should have collaborative work style to engage with peers & colleagues across the company.
- Should have excellent communication skills along with strong presentation and data analytics skills.
- Self-motivated and a self-starter