Senior Associate

About this role

• ▪ Contribute to Account Mining & Penetration efforts with active participation in customer planning process, including strategic planning phase vs execution phase.
• ▪ Drive RFP Response & Improving Quality of Response (more business value focused), structures solutions in terms of scoping, effort.
• ▪ Work with SME groups across domains/products to provide a complete end to end solution, including estimates and definition of critical factors, assumptions, and risks.
• ▪ Contribute to transformational and consulting deals vs staff augmentation.
• ▪ Drive oral presentations to the customers in area of domain/product expertise.
• ▪ Support revenue generation and be considered a FINDER.
• Market Scan and Brand Building.
• ▪ Bring working knowledge of customer business domain and/or product within a specific industry vertical/domain.
• ▪ Conduct secondary research on domain/industry specific solutions.
• ▪ Bring an understanding of competitive landscape.
• Identify key trends and forecasts in the given area of domain/industry.
• ▪ Prepare collateral, publications, technology papers etc for distribution.
• ▪ Work with account teams to develop and deliver new logos.
• Opportunity Identification.
• ▪ Work on opportunity identification, prioritization and input to the qualification process.
• ▪ Contribute to GTM activities with partners, vendors, industry analysts etc through active mindshare gain Webinars, White papers, speaking events etc.
• Knowledge Management.
• ▪ Contribute to TL, Design, PoVs, tools, templates, case studies etc artifacts into the knowledge management repository.
• ▪ Ensure all engagement artifacts are stored on knowledge repositories.
• Conduct quality review of KM artifacts prior to posting.
• Requirement Gathering and Gap Analysis.
• ▪ 'Lead Requirement Gathering Workshops.
• ▪ Lead FitGap exercise and come up with the FitGap document.
• ▪ Come up with high level solution for identified gaps.
• ▪ Present FitGap Assessment of a process area based on his/her area of expertise.
• Project Support.
• ▪ Active involvement and ownership of The Requirements and Solution.
• ▪ Design Phase of small to medium sized delivery engagements.
• ▪ Creating business blueprint for small to medium sized engagements.
• ▪ Identifying gaps and recommending development/process changes.
• ▪ Validate system configuration design, creation of test scenarios, migration plans.
• ▪ Provide engagement oversight in areas of specialization as and when called upon.
• ▪ Monitor AVM SLAs, address ticket resolution escalations, and drive bestinclass process adaptation.
• ▪ Client Expectation Management.
• ▪ Deliver and measure value pre, during, & post delivery engagements.
• ▪ Ensure client satisfaction.
• ▪ Help customers execute organizational change programs.
• ▪ Develop quality deliverables with focus on qualitative and quantitative business case, value props, roadmap, ROI analysis etc.
• Client Management/Relationship Management.
• ▪ Support brand building activities.
• ▪ Proactively develop relationships with functional owners from the business in a process area.
• ▪ Navigate client's organization to identify the right sponsors for a given solution.
• ▪ Support Expectation Management, Client Satisfaction Management, and Risk Management.
• ▪ Deliver and measure value pre, during, and post engagement and communicate to stakeholders.
• People Management.
• ▪ Active participation in recruitment activities identify and hire.
• ▪ Coaching & Mentoring functional leads.
• ▪ Conducting midyear and YEA feedback sessions.
• ▪ Goal and expectation setting for new and existing resources.
• ▪ Motivate through rewards and recognition, organize team events/initiatives.
• ▪ Conduct Performance Management Reviews.
• ▪ Demonstrate understanding and skillful handling of people issues.
• ▪ Identify skill gaps and create training courses around domain/product areas.
• ▪ Work with the Academy to plan the training calendar.
• Business Planning.
• ▪ Bring knowledge and understand trends, business/technology best practices, needs and guide/advise existing engagements/give inputs to planning process across people, process, technology and data solutions/recommendations in a particular functional area (domain/technology/product/ infrastructure).
• Solution Conceptualization.
• ▪ Identify pain areas, opportunities and potential solution offerings by industry/domain with business impact.
• ▪ contribute to new solution development, develop transformation tools and templates, productivity enhancement solutions/product ideation.
• ▪ Lead new solution offerings development by identifying/defining use cases, writing process blueprints and walkthroughs & collaborate with technology partners/support architects for offering development.
• ▪ Define and communicate business/technology solutions in language meaningful to stakeholders in the engagement, such as CBA, ROI, and IRR.
  
  

• Oracle Cloud HCM-Worklife Sol
• Oracle Cloud HCM-Journeys
• Oracle Cloud HCM-HR Helpdesk
• Oracle Cloud HCM-Global HR
  
  

• Employee set up
• HR Masterdata administration