WiproEmployer profile
Senior Analyst
Location not specified · Experience not specified
Experience- Experience not specified
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 11 Jan 29
About this role
Roles and Responsibilities• Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results
• Adhere compliance and generate control reports
• Generate statutory reporting per country requirement
• Audit Management - Active participation in internal/external audits
• Escalation management
• Generating scheduled/ ad-hoc reportsSkills RequiredExcellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.