Senior Analyst – CoRe Research & Insights – Government and Public Services (GPS) Strategy – Deloitte Support Services India Private Limited

About this role

• Provide strategic insights to Deloitte’s senior leadership on key market and client priorities related to (but not limited to) growth strategies, competition, innovation, industry disruptions, and alliances and ecosystems
• Learn and apply established research tools and methodologies to develop consultative research solutions.
• Suggest alternatives, and creative solutions to address current and anticipatory needs of clients and stakeholders. Take the relationship beyond transactional level.
• Connect various pieces of information by identifying patterns and forming logical structure to present a compelling story.
• Present crisp and actionable insights/recommendations for senior leadership with an acute focus for ‘so-what’ for Deloitte’s clients and businesses
• Manage results in projects following the best practices in project and time management, while adhering to quality guidelines always
• Provide consultative research solutions to senior Deloitte practitioners and suggest alternatives, and creative solutions to address current and anticipatory needs of clients and stakeholders. Take the relationship beyond transactional level.
• Liaise with colleagues from Deloitte offices spread across the globe and stakeholders to understand, refine, and manage project expectations and priorities.
• Contribute to team level operational and brainstorming activities.
• Mentor and coach new members in the team to come up to speed
  
  

• Strong understanding of Government and Public Services (GPS) industry related terms
• Ability to lead discussions with stakeholders and propose methodologies based on GPS domain knowledge
• Ability to clearly understand the research requirements through effective listening, comprehension, and probing skills
• Adept in conducting preliminary research to ascertain data availability and estimate time/effort.
• Use this as input for scope and proactively suggest creative solutions to address current and anticipatory needs of clients and stakeholders.
  
  

• Ability to find GPS related information from authentic sources in an efficient manner. This would require,
• Good knowledge of databases, public sources of information, and industry specific sources
• Ability to validate/triangulate sources for relevancy and accuracy
• Proactively develop new products/services and solutions for delivering insights to new and existing customers
  
  

• Quantitative analysis of financial statements and operating metrics
• Understanding of various strategic / forecasting models and frameworks and applying them as relevant
• Critical thinking that can help look beyond obvious and create hypothesis
• Ability to generate extrapolative and forward-looking insights through both qualitative and quantitative analysis
• Experience in processing information in compelling visualization with logical structuring
  
  

• Key performance indicators (KPIs) specific to the industry
• Understanding of the demand-supply-prices and economic factors driving the KPIs
• Trends, information sources, and dynamics in the industry
  
  

• Exceptional business writing skills—narrative, appealing, succinct. Should be able to convey complex research ideas in a compelling and easier way through writing
• Strong storyboarding skills are preferred.
• Adept at written communication with stakeholders in adherence to email etiquettes
• Prior experience in report writing for senior management and/or external publications is an added advantage
• Articulate ideas and point of views in a confident and effective manner in client calls during all stages of the project lifecycle
• Communication should reflect logical thinking and consultative approach
• Exceptional communication skills and should be able to present findings and engage senior leadership
  
  

• Post graduate degree from a premier B-school with a work experience of 4-6 years, including at least two years in GPS specific research
• Exceptional attention to details, project ownership, and strong track record of executing high-impact projects and initiatives
• Understanding of business operations and macroeconomic dynamics
• Ability to connect financial metrics with operational activities and macroeconomic events
• Excellent business writing, report writing, and communication skills
• Proficiency in Microsoft Word, Excel and PowerPoint Solid research skills and familiarity with various research tools (Bloomberg, D&B, Onesource)
  
  

• 4-6 years’ experience in business research in client service or captive setup
• Client-service exposure or experience in working with senior leadership directly is a preferred
  
  

• Clear and concise communication. Strong written and oral communications skills – ability to convey complex information crisply and concisely to senior executives
• Logical structuring – structured approach to problem solving and ability to perform root cause analysis of client problems
• Ability to synthesize data into meaningful conclusions and recommendations
• Ability to handle detailed work independently. Practical, hands-on and get things done
• Ability to connect financial metrics with operational activities and macroeconomic events
• Proficiency in Microsoft Word, Excel and PowerPoint Solid research skills and familiarity with various research tools