Quality and Process Excellence Lead

About this role

• Program management & change management
• Problem solving tools/ analytical skills
• Excellent communication / interpersonal, facilitation skills
• High energy level, confident, assertive and team player
  
  

• Consulting Experience
• Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience.
• Experience of managing team of quality practitioners.
• Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering
• Exposure to ISO, CMMi or COPC will be added advantage
• Consulting experience in Shared Services Set up/BPO space is desirable
  
  

• Responsible for driving quality initiatives for Wipro / Client Accounts.
• Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes
• Leverage business optimization & innovation tools & application for process re-engineering
• Benchmarking processes, Mgmt dashboard set up & building the best practices repository.
• Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
• Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation