Quality and Process Excellence Lead

About this role

• Programmanagement & change management
• Problemsolving tools/ analytical skills
• Excellentcommunication / interpersonal, facilitation skills
• High energylevel, confident, assertive and team player
  
  

• ConsultingExperience
• Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.
• Experienceof managing team of quality practitioners.
• Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
• Exposure toISO, CMMi or COPC will be added advantage
• Consultingexperience in Shared Services Set up/BPO space is desirable
  
  

• Responsiblefor driving quality initiatives for Wipro / Client Accounts.
• Working withdispersed cross functional teams on organizational process (re)-design or industry specific business processes
• Leveragebusiness optimization & innovation tools & application forprocess re-engineering
• Benchmarkingprocesses, Mgmt dashboard set up & building the best practicesrepository.
• Changeplanning and management for deployment of re-designed processes and bestpractices for large teams without reporting relationship
• Facilitatingworkshops, remote groups and leading process diagnostic for articulationof process issues and solution formulation