Product Manager-Car Loans

About this role

• Implementation of Used Car and New Car journey enhancement, and measuring the builds before and after launch to drive product towards profitability
• Identify the technical challenges observed in the entire production journey of salesforce and other digital platforms, report the same to digital journey team towards closure of the same to streamline production.
• Propose new tech journeys for development through constant competition benchmarking, build relevant features & offers to drive customer value proposition & profitability.
• Driving adoption of various builds implemented in system towards successful penetration of digital adoption
• Proposing new Credit Policy & Underwriting Processes for right customer segment to policy and BIU team and get the necessary enhancements implemented through FICO.
• Facilitate seamless partner and dealer onboarding through system with minimal friction. Establishing and maintaining the internal ecosystem to support scale up of all facets of the business and execution of the segment roadmap.
• Work closely with analytics team for enhancing the journey towards digitally approving the cases through system without manual intervention, proposing for enhancement of pre-approved and pre-qualified base
• Lead, guide and mentor backend executives and testers of the product team.
• Tracking the projects in JIRA for faster delivery of change requests, getting the new enhancements properly tested through testers and close sign offs timely without any system bugs.
  
  
  

• Mentor and coach team members to manage production issues, and train and monitor team to manage business team for production related issue reported.
• Enable teams to drive projects / enhancements / automation by providing necessary support, collaborative attitude, prolific communication.
• Ability to evaluate potential business opportunities, structure the team’s thinking, and drive towards implementation in the existing journey.
• Experience in managing multiple cross-functional opportunities and projects in parallel.
• Ambitious team player with the ability to manage the internal stakeholders & external partners requirements and tasks in time of sensitive situations.
  
  
  

• Product & Proposition Implementation in the journey as per product roadmap,
• Market survey on various competition led journeys and gain a deep understanding of customer experience, identify and fill gaps.
• Act as a person in understanding the business requirement post discussing with the business team and build necessary features for better customer experience.
• Drive new initiatives & product development across car loans product.