Product Lead-Digital Lending (Consumer Loans)

About this role

• Building digital lending product journeys with Sprint Planning & Management for development, designing and marketing the Digital Lending journey.
• End to end Project Management for launching new to bank digital Lending product journeys.
• Understanding best in Market Practices in Digital Lending, enhanced or new APIs, data availability with DSPs, target markets to match the demand & supply.
• Management of Digital Lending Products and internal stakeholders like collections, marketing, Operations, customer servicing etc.
• Ensuring & improving Customer Experience and innovating market first offerings in the Digital Journeys.
• Adhering to all regulatory requirements of Digital Lending, Banking, Customer Servicing, Risk, Infrastructure Architecture & Enterprise Risk.
  
  
  

• Drive collaboration with internal stakeholders to develop implementation plans for new partnerships.
• Recommend process automation in order to improve service efficiency.
• Liase with the tech team to achieve successful technology integration with external partners and hence achieve faster TATs for partner go live.
• Work closely with the legal teams to close service agreements with external partners/vendors.
• Work close with all risk functions to ensure the product and portfolio is compliant with all applicable risk and compliance norms.
  
  
  

• Mentor and coach junior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
• Build interpersonal relationship and support ecosystem with various internal and external stakeholders.
• Enable teams to drive growth targets by providing necessary support/
  
  
  

• Digital Lending product management Experience.
• Project Management Experience.