GoogleEmployer profile

Product Analyst, Support Platform

Location not specified · 3–83.3 yrs

Experience: 3–83.3 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Jun 36

About this role

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
3 years of experience working with statistical packages (e.g., R, SAS, Stata, MATLAB, etc.).
Experience in articulating product questions, pulling data from datasets (e.g., SQL), and using statistics.

Preferred qualifications:

Experience in experimental design (e.g., A/B, multivariate, Bayesian methods) and incrementality analysis.
Experience in utilizing unstructured data to answer open-ended business questions.
Experience in identifying opportunities for business improvement and defining/measuring the success of those initiatives.
Experience working with large and multiple datasets/data warehouses.
Ability to retrieve data sets using relevant tools and coding.
Excellent communication and presentation skills, with the ability to deliver findings of analysis.

About The Job

Help serve Google's worldwide user base of more than a billion people. Product Analysts provide quantitative support, market understanding and a strategic perspective to our partners throughout the organization. As a data-loving member of the team, you serve as an analytics expert for your partners, using numbers to help them make better decisions. You will weave stories with meaningful insight from data. You'll make critical recommendations for your fellow Googlers in Engineering and Product Management. You relish tallying up the numbers one minute and communicating your findings to a team leader the next.

Responsibilities

Build models and frameworks to better understand the opportunity size of Customer Engineers (CE) initiatives, enable more informed decisions, and contribute to annual and quarterly OKR setting.
Build an understanding of the data sets used by CE and partner teams, and work with Engineering teams to plug gaps in logging and data infrastructure.
Build data aggregation and analysis pipelines, design new metrics, and create dashboards and visualizations around them.
Improve experimentation velocity and analysis turnaround time through adoption of self-service tools.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Skills

Customer Service and Product Management