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WiproEmployer profile

Process Associate

Location not specified · Experience not specified

Experience
Experience not specified
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
14 May 30

About this role

S No.

Details

Description

1

JD#

2

Domain

Customer Service

3

Category

Voice

4

Level

1A –Associate level

5

Educational Qualification

Graduate / HSC

6

Experience

  • Worked in service Industry
  • Experience of 6 months and above desirable.
  • Experience in call center will be an advantage.

7

Age

8

Communication Skill required

  • Voice Clarity
  • Accent Neutrality
  • Fluency in English
  • Grammar

9

Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)

  • Knowledge of basic computer operations
  • Willingness to rotate shifts, as needed
  • Courteous with strong customer service orientation.
  • Dependable with attention to detail.
  • Good listening and speaking skills.
  • Willingness to learn.
  • Good sales skills.

10

Client mandated test (Contractual)

  • Reference Check (PI)
  • Culture Fitment Check (PI)
  • Stability Check (PI)

Provider Inbound

Skills

Management and Manufacturing
Process AssociateNot disclosed