WiproEmployer profile
Process Associate
Location not specified · Experience not specified
Experience- Experience not specified
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 13 May 28
About this role
S No.
Details
Description
1
JD#
2
Domain
Customer Service
3
Category
Voice
4
Level
1A -Associate level
5
Educational Qualification
Graduate / HSC
6
Experience
· Worked in service Industry
· Experience of 6 months and above desirable.
· Experience in call center will be an advantage.
7
Age
8
Communication Skill required
§ Voice Clarity
§ Accent Neutrality
§ Fluency in English
§ Grammar
9
Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)
§ Knowledge of basic computer operations
§ Willingness to rotate shifts, as needed
§ Courteous with strong customer service orientation.
§ Dependable with attention to detail.
§ Good listening and speaking skills.
§ Willingness to learn.
§ Good sales skills.
10
Client mandated test (Contractual)
§ Reference Check (PI)
§ Culture Fitment Check (PI)
§ Stability Check (PI)