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GenpactEmployer profile

Principal Consultant – Blue Yonder-ITO080212

Location not specified · Experience not specified

Experience
Experience not specified
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
12 Nov 35

About this role

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant – Blue Yonder

In this role, you will be responsible for Analyze the issues, identify Root cause and find the permanent solution to any problem

Responsibilities

  • Understand the implemented solution/ products
  • Adheres to SLA based on the severity of the customer cases.
  • Complete the product certification courses assigned.
  • Document the learning and building the knowledge content
  • Provide early visibility and mitigation to technical challenges through the journey.
  • Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers
  • Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution/process flow for the designated customer
  • Should collaborate with Solution/Technical architect(s) to stabilize the system
  • Enhance/Change the design based on new business requirements by the customer
  • Single Point of contact for all customer requests for the designated solution
  • Manage/Support new roll outs/deployments and handle change requests/enhancements

To improve various KPIs for the customer

Qualifications we seek in you!

Minimum Qualifications / Skills

  • B.Tech/B.E /MCA
  • Excellent written and verbal communication skills

Preferred Qualifications

  • Software: BY Demand, BY Fulfillment, BY Inventory
  • Optimization
  • Cloud Architecture: MS Azure
  • Frameworks/Others: PL/SQL, RDBMS

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job

Principal Consultant

Primary Location

India-Kolkata

Schedule

Full-time

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

May 7, 2024, 12:03:10 PM

Unposting Date

Jun 6, 2024, 1:29:00 PM

Master Skills List

Consulting

Job Category

Full Time

Skills

Project Management Business Development and Consulting
Principal Consultant – Blue Yonder-ITO080212Not disclosed