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GenpactEmployer profile

OTC-PA-CPG046032

Location not specified · Experience not specified

Experience
Experience not specified
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
14 May 34

About this role

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

We are inviting applications for the role of PA, Cash Reconciliation in Subledger

We require someone with deep understanding and experience in General Accounting.

Responsibilities for Collection Rep

  • The AR Specialist will manage collections and account resolution with customers of delinquent accounts, provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts.
  • Review aging reports and initiate calls to customers with past-due balances to arrange for payment.
  • Track payment status on customer invoices and answer questions regarding problems with their accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Record information about financial status of clients and status of collection efforts.
  • Confer with customers via telephone to determine payment status and reasons for potential overdue payments.
  • Resolve customer complaints and research account discrepancies; analyze receivables data for customers.
  • Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts.
  • Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information.
  • Communicate with the team about the activity of daily operations to meet deadlines efficiently.
  • Daily interaction with outside customers, including follow-up with customers when expected payment has not been received
  • Required Skills / Competencies
  • Essential
  • Excellent verbal and written and communication skills.
  • International voice experience – Customer Care, Collections, Sales etc.
  • Manages through multiple systems and competing priorities.
  • Collaborates & negotiates with multiple stakeholders in order to resolve issues.
  • Works well in a team environment while demonstrates good influencing skills.
  • Self-motivated and resourceful. Eager to learn, receptive to feedback and work instructions.
  • Good Excel skills

Qualifications we seek in you!

Minimum Qualifications

  • Graduate/Postgraduate
  • Significant experience in Order To Cash domain

Preferred Qualifications

  • Ability to learn ERP systems
  • Should possess good oral and written communication skills to communicate with businesses in the required language
  • Relevant experience in GL Accounting, month-end close and reporting, intercompany, reconciliation
  • Good analytical and problem-solving skills
  • Ability to communicate verbally and through e-mails with businesses
  • Relevant Experience in reputed Captive/Outsourcing OTC
  • Good Written/Verbal Communication
  • MS Excel Knowledge, Pivot, VLOOKUP, Macros
  • IT skills: ERP (PeopleSoft/SAP/Oracle/Workday Financial), MS Office
  • Quality Lean/Process Improvement knowledge

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job

Process Associate

Primary Location

India-Noida

Schedule

Full-time

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Nov 6, 2023, 6:25:30 AM

Unposting Date

Ongoing

Master Skills List

Operations

Job Category

Full Time

Skills

Production
OTC-PA-CPG046032Not disclosed