WiproEmployer profile

Network Engineer

Location not specified · 5–83.3 yrs

Experience: 5–83.3 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 13 Apr 34

About this role

The Network Operations Center (NOC) is the focal point for network faults, monitoring alarms, troubleshooting issues, reporting on failures, managing vendors? response time to faults, calling out technicians, restoring network elements, and maintenance.

Here?s the impact you?ll make and what we?ll accomplish together

The NOC Specialist is responsible for the monitoring of the TELUS Mobility network, coast to coast on a 24x7x365 basis. The NMC Surveillance Specialist is responsible for the core telecommunications network: DMS, GTD-5, 5ESS Wireline switches, cell sites, trunks etc., and all the peripherals and data elements and their associated services. Quick reaction to network issues, attention to all details and the ability to take trouble shooting to a higher level are qualities that this position demands.

Flexible with 12 hour shift:

12 hours shift - login timings 4:30 AM To 4:30 PM.
4 days shifts, followed by 4 days week off.
WFO in hybrid mode.
During training shift timings would be 2 days night/late evening - login timings 4:30 PM To 4:30 AM, 1 day week off, 2 days morning shift- login timing 4:30 AM To 4:30 PM followed by 3 days week offs.

Here?s how

Monitor and action alarms as they are presented into the alarm viewer or as advised via internal clients, following the documented guidelines
Notification of outages/restorations to internal clients and various partners as defined by various service level agreements
Troubleshooting of fault events as they are presented and engaging the correct groups to resolve the fault in a timely manner
Prime for vendor escalations and reporting on vendor performance as it pertains to fault
First level maintenance activities as assigned during the maintenance window

You?re the missing piece of the puzzle

Ability to work in a shift rotating environment to support NOC Operations
Strong decisions making and problem-solving skills
Detail oriented with ability to multitask in a fast-paced environment
Must be able to work well in a cross-functional team environment
High proficiency in using Microsoft (MS) desktop applications with emphasis on Word, Excel & Access
Strong verbal and written communication skills
Strong wireline or wireless telecommunications knowledge
Completion of a technical post-secondary education
5 years of telecommunications or related experience
Strong communication skills in English (French communication is an asset)

Great-to-haves

Familiar with Nortel, Nokia, Samsung, Huawei, Motorola, Lucent, Cisco, Sun, Sentinel, voicemail systems, Radio Access Network (RAN), Internet Protocol (IP) Core, Voice over LTE (VoLTE), Internet of Things (IoT), network functions virtualization (NFV), software-defined networking (SDN), Cloud, 5G Radio and Core
Working knowledge of XAMPP
Cisco Certified Network Associate (CCNA) certification, CCNP. Juniper red hat, Agile or Scrum designations. ITIL V3-V4

Network Data Admin

Skills

Information Technology