Accenture in IndiaEmployer profile

Microsoft Azure IaaS Infra Tech Support Practitioner

Location not specified · 4–6 yrs

Experience: 4–6 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Jun 17

About this role

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Management Level :10

Work Experience :4-6 years

Work location :Indore

Must Have Skills :

Good To Have Skills :

Job Requirements :

Key Responsibilities :

Liaise with managers to determine training needs and schedule training sessions

Design effective training programs

Conduct seminars, workshops, individual training sessions etc.

Prepare educational material such as module summaries, videos etc.

Support and mentor new employees

Keep attendance and other records

Conduct evaluations to identify areas of improvement

Monitor employee performance and response to training

Technical Experience :

Windows Server Administration (relevant certification)

Azure Administration & Implementation (AZ-104)

MS Office and good analytical thinking

Power Point Presentations

Professional Attributes :

Proven experience as corporate trainer

Understanding of effective teaching methodologies and tools

Willingness to keep abreast of new techniques in corporate teaching

Proficient in Windows Server Administration

Proficient in Azure Administration

Proficient in PowerShell

Proficiency on

Educational Qualification :

Bachelor’s degree in a related field and proven experience.

Min 8-10 years’ experience in training

Additional Information : N/A

15 years of full time education

Skills

Information Technology