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Project Role :Application Developer
Project Role Description :Design, build and configure applications to meet business process and application requirements.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :
Good To Have Skills :
Job Requirements :
Key Responsibilities : 1 - Identify and solve incidents2 - Minimize the amount of unplanned downtime in the applications environment3 - Improve and optimize applications environment4 - Achieve a high level of customers satisfaction5 - Monitor ABI NAZ North America Zone ticketing system for in scope services to resolution or closure6 - Create and/or update tickets in ABI NAZ North America Zone ticket system of record7 - Provide preventative action plans if metrics do not meet the Excellence Program EP Targets, Key Performance Indicators KPIs, Service Level Agreements SLAs, operational Excellence Measures9 - Maintain system documentation and follow Sarbanes Oxley SOX
Technical Experience : 1 - Experience working with Programming Languages Cobol, CICS, JCL2 - Experience working with Microfocus, MQ Series3 - Experience in troubleshooting Oracle queries4 - ITIL Framework5 - Datadog knowledge is an advantage6 - Cloud knowledge is an advantage7 -Working knowledge of Windows Microsoft Office; Excel proficiency required in preparing and analyzing complex data sets for problem solving purposes8-Communicating effectively by conveying information and ideas in English, in a clear, meaningful, and timely manner, providing information to ensure understanding; solicit inputs and provide open candid conversations
Professional Attributes : 1 - Excellent communication skills2- Excellent analytical skills
Educational Qualification : 15 years of full time education