HSBCEmployer profile
Manager SME – Quality Assurance & Education GSC'S
Location not specified · Experience not specified
Experience
- Experience not specified
Salary
- Not disclosed
Location
- Location not specified
Work mode
- Not specified
Job type
- Full-time
Apply by
- Closing date not listed
Posted
- 12 Apr 37
About this role
Job DescriptionDescription – External
Some Careers Shine Brighter Than Others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manger, SME Surveillance.
Why join us? (Overview of Dept./Function)
- The Compliance team supports compliance officers across the GB&M businesses in carrying out key compliance monitoring, advisory and support activities. The Quality team currently supports quality assurance requirements for onshore Compliance offices and the various GB&M businesses globally. The purpose is to conduct quality assurance in a timely manner thus ensuring compliance with applicable regulations and policies. The role will add additional structure and governance to this already controlled framework. The incumbent will be required to act as a point of central coordination globally. Having oversight for time critical and sensitive issues. Overall, the incumbent will provide assurance/ guidance/ supervision and accountability for the day-to-day offshore activities performed by the operations teams.
- The specific role is to safeguard customers and the integrity of financial markets by detecting and deterring market abuse, inappropriate trading and other market conduct risks. In doing so, it will serve to meet HSBC's regulatory obligations, wider stakeholder expectations, risk appetite and policy requirements. The incumbent will be given a degree of autonomy and will be expected to draw conclusions from their or their team’s analysis and make appropriate recommendations to the Operations
- To undertake independent Quality assurance checks on global markets trades through, Surveillance and Monitoring teams in order to obtain reasonable assurance that the all lines of businesses are operating in line with relevant laws, regulations, codes and HSBC Group Standards.
- The main responsibilities include but not limited to:
- Review, investigate, feedback errors on alerts worked by the Surveillance teams. This system is designed to identify breaches of internal policies surrounding Information Boundaries or trading behavior that may signify potential risk to company and / or its clients’, in particular that of Market Abuse Regulatory risks.
- Quality checking, training and supervisory responsibility.
- Perform daily monitoring quality tests that ensure that the risks within the monitoring plan are mitigated.
- Escalate instances of irregularities to regional hubs.
- Produce reports providing management information for Senior Management.
- Assist in the on-going development of the system to improve the efficiency of monitoring within the business.
- Assist with user acceptance testing (UAT) of newly developed monitoring tests.
- Assist in the initial set up and drafting of procedures manuals.
- Perform CTC checks and provide timely feedback to staff, management and relevant shareholders.
- Maintain company internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
- Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
- Be aware of the Operational Risk scenarios associated with the role and act in a manner that takes account of operational risk considerations.
What you will need to succeed in the role: (Minimum Qualification and Skills Required)
Business Skills
- Graduate with 3-5 yrs. experience in an internal audit or compliance environment.
- Strong Global Markets product knowledge is a must on products like Equity, Fixed Income, FX, Options and other types derivatives.
- A keen interest in Global markets performance and related events & index.
- Advanced MS Excel and Access skills with the ability to use macros to help solve non-standard problems.
- Excellent stakeholder management skills
- Strong written and verbal communication is a must.
Six Sigma, Lean, PMP or Agile certification and implementation
Knowledge of other Quality tools related to Six Sigma or Lean
Knowledge of Actimize/GECS/Web CMS or other monitoring tools.
Previous experience of working in a Quality or Surveillance environment or as trader in global markets.
Personal Skills
- Excellent analytical skills are key to the position as the role includes a requirement to undertake complex behavior analytics. Ability to understand Trades Surveillance and analyze these for the detection of Market Abuse. Able to communicate findings in a clear and concise manner to analyst, senior managers and other stakeholders. High standard of written documentation and accurate inputting skills. Ability to work within a team understanding the potential of each member and leveraging their value to get the most value from the team. Desire to pass on skills for the good of the team and learn from other team members. Excellent time management and prioritization of work tasks. Self-motivated, enthusiastic and proven rapid learning capability. Committed to completion of work tasks. Utilizes own initiative to resolve issues. Ability to support decisions with sound reasoning. Flexibility to work in shifts is mandatory.
- Any compliance certification
- Knowledge of regulatory norms around capital market
- Any experience in audit related works
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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