CitiEmployer profile

Manager-Liquidity Operations

Location not specified · 10–13 yrs

Experience: 10–13 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Apr 24

About this role

Job Id: 23692771

Job Background/context:

The Liquidity Management Service range of products offered by Citi assist clients to manage their income as efficiently as possible by providing general treasury management services like cash concentration, pooling, and investments.

LMS broadly offer these services:

1 – Concentration Services - servicing all concentration services and balance optimization functions, i.e. X-Border, Domestic & Multi Bank Sweeps intraday and end of day

2 – Pooling Services - servicing multi-currency notional pooling

3 - Interest calculations and reallocation services

4 – Investment Options - servicing all investment services, i.e. Money Market placements, Time deposits, Investment sweeps

Opportunity Value:

Chance to interact with global players across regions and across different areas at Citi
Be an influencer in key processes and change activities
Gain customer service management experience in an Operations environment
Be a part of a global team in the specialized Liquidity and Investment space will partner directly with the Hubs in Europe ,Asia and NAM.

Key Responsibilities:

Day to day management of internal and external client queries
Arranging and maintenance of sweeps across client nostros. Supports transactional processing and Investigations post sweep setup
Proactively identify client/internal issues
Provide coverage and leadership across all our internal partners, Products, Client Services, Electronic Channels, Client Delivery, Implementations, Technology and Support areas
Participate and facilitate resolution of system outages engaging with all relevant partners such Tech, Product and Client Service teams to mitigate client impact
Participate in Ad hoc projects
Review process, procedures and client issues and provide insights and potential recommendations
Assist in the production of weekly, monthly and quarterly department reports
Managing and supporting the product implementation process, ensuring active involvement to drive any enhancements or systemic changes as required.

Competencies

Willingness to work in situations requiring analytical, interpretive, and problem-solving techniques
Service orientation, professionalism, proactiveness and strong client focus.
A detailed and independent thinking style.
Strong interpersonal and verbal/written communication skills.
Ability to work in a pressured work environment with a strong ability in meeting deadlines & multi-tasking.

Qualifications/ Knowledge/Experience

Bachelor’s or master's degree in Business, Finance or other relevant discipline
Treasury, Investments or Cash Management knowledge desirable
10-13 year's work experience

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Skills

Management and Manufacturing