DeloitteEmployer profile

Manager - Learning Platform & Tools (SABA)

Location not specified · 10–14 yrs

Experience: 10–14 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 14 Jul 16

About this role

Summary

Position Summary

GlobalLearningOperationsPlatform&ToolsSpecialist role

In Deloitte Global Talent Operations (GTO), we make an impact by developing and delivering talent services to our Member Firms across the globe.Global Talent Learning Operations enables Deloitte’s professionals to develop market leading current and future ready skills throughbest-in-classtechnologyandcontent,providingapersonalizedlearningexperience.We are responsible for operationalizing, managing, and enhancing globally provided learning technology platforms & tools, content, and services.

Workyou’ll do

As a Learning Platform & Tools Product Manager, you will be the internal subject matter expertise(SME)andresponsiblefortheend-to-endoperationalmanagementofgloballearning technology solutions in line with strategic business objectives. In partnership with Deloitte Technology, vendors, and our internal partners, you will ensure that the business needs are clearly understood, and the technology configurations and change enhancements meet the needs and expectations of the business. In this role, you will work with Platform and Tools Leader to prioritize enhancements and maintenance projects; you will work with Deloitte Technology to develop high level understanding of scope and feasibility of technical solutions; and you will lead product planning, delivery, release management, and deployment to ensure technology standards and business needs are met.

Key Responsibilities

WorkwithPlatform&ToolsLeaderand cross-functionalteamstointegrateknowledgeof software capabilities (current and future) with the business strategy and to help ensure business’ needs are met for GTO Learning-related products
Act as a subject matter expert for learning technology platforms, working with cross- functionalteamstoexecuteonchange/enhancementrequestsincludingliaisingwithvendors and managing stakeholder expectations
Collaborate with technical teams to investigate and resolve incidents, documenting the root cause and implementing preventive measures.
Lead cross-functional teams on the day-to-day execution of projects and initiatives
Ensure effective platform deployment and management by the Platform & Tools team
Develop and own the product development backlog, user stories and features roadmap in partnership with Deloitte Technology
Work with management and stakeholders to draft project plans, time frames and prioritization while aligning expectations
Drive standard reporting and data extract configuration/set up for reporting team
Work with offshore team to oversee day-to-day learning platform operations and releases
Ensure standard procedures are documented, followed, and continuously improved
Work collaboratively with Deloitte Technology and other key stakeholders to execute on project and on-going deliverables and continuous improvement
Escalate issues, risks, and decisions to the P&T Leader and stakeholders to develop mitigating actions
Implement and enforce security best practices to protect the platform and user data
Ensure the platform complies with relevant industry standards and regulations

Qualifications

Bachelor'sdegreeinComputerScience,BusinessAdministrationorequivalenteducationalor professional experience and/or qualifications. An advanced degree is a plus.
10-14 years of overall experience. 5+ years of in-depth experience in Cornerstone SBX product operations management at the enterprise level; Cornerstone SBX Admin/System Admin Certified
2+yearsofexperienceandknowledgeofAgileprocessesand principles is preferred

Other Qualifications

ExperienceandknowledgeofCornerstoneLXP(EdCast)productoperations management
Outstandingcommunicationandpresentation skills
Abilitytodevelopandmaintainpositiveworkingrelationshipswithteammembers,business partners and stakeholders

Location: Hyderabad

Shift: 2-11pm

Whatyou’llbeapartof– OurDeloitteGlobal Culture

AtDeloitte,weexpectresults.Incredible—tangible—results.AndDeloitteGlobalprofessionals play a unique role indelivering those results. We reachacross disciplines andborders toserve

ourglobalorganization.WearetheengineofDeloitte.Wedevelopandimplementglobal strategies and provide programs and services that unite our network.

InDeloitteGlobal,everyonehasopportunities.Weseetheimportanceof yourperspectiveand yourability tocreatevalue. Wewantyoutofit in—withaninclusiveculture, focusonwork-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 169421

Skills

Human Resources