Manager II, Supply Chain Management, ROC RS

About this role

• Operational Performance - Track KPIs on a day to day basis, maintain SLs, perform audits and deep dives and present daily/weekly/monthly/ quarterly results to senior leadership and influence decisions
• Shift Management – Work with Labor planning to track and validate volume forecasts, design shift schedules, drive timesheet compliance and manage OTs to handle day-to-day operations. Coordinate hiring by partnering with the recruitment team
• People Management – Be comfortable leading large teams of 30+ associates and 6+ L4 people managers, track 1:1s with associates, monitor coaching programs, manage team huddles, supervise training and handle escalations. Should also motivate, hire and develop supervisors
• Communicate standard work changes and drive compliance
• Work across stakeholders both upstream and downstream (RSP - RLB, SC, AMZL, Network Planning etc) to influence and execute goals defined
• Owns, tracks or escalates issues in the network to ensure that they are addressed, documented and resolved
• Determines corrective actions internally and externally
  
  

• Think Big and identify improvement opportunities and gaps in existing process and works with key stakeholders to execute/resolve them
• Identify new processes to transition to HYD, work with talent acquisition to hire associates and coordinate their training with NA/EU stakeholders
• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
  
  

• Experience in leading projects and programs in an operational setting
  
  

• Bachelor's degree